This product is an ex-display 4 slice Dualit Newgen toaster with a 12-month warranty. Made in the United Kingdom, this electric toaster has a power source of 240V and is designed for convenience and efficiency in your kitchen. With a brand known for quality, this Dualit toaster is a reliable and durable appliance for your home. this is a no fault return or ex display item from a major retailer. it has not been used. it would benefit from a good polish and please refer to the pictures for the overall condition, which is excellent. it might have a few light surface swirls or marks which would probably buff out with a polish. this is a fully repairable bomb proof toaster which is £250 in John Lewis. buy from me with a 12 m th warranty at a significant discount!